As mentioned in the Online Orientation you completed at the beginning of the semester, this guide is here to assist you at anytime during your studies at SPSU in this guide you'll learn more information about the topics covered in Online Orientation. You'll also find links to relevant SPSU web pages Finally, the Online Resource Guide will provide you with contact information should you have any additional questions.

Here to Help You

GeorgiaVIEW Desire2Learn Support

If you are having technical problems with GeorgiaVIEW Desire2Learn please contact the IT helpdesk during normal business hours at 678-915-4357.

For additional information regarding online learning and GeorgiaVIEW Desire2Learn go to:

If you still have need of additional assistance, you can visit the Desire2Learn Help Center (DHC) for GeorgiaVIEW.

The DHC Offers Two Methods for Receiving Technical Help:

  1. Search: Go to the web site above and search the Knowledge Base topics for your problem. Most problems will be found using this method along with the action you should take to correct the issue.
  2. Call: the DHC provides a toll-free number on the DHC web site. This should never be your first choice for assistance.

Information Technology (UITS)

The Information Technology (UITS) department provides you with your student email. UITS also provides you with access to Hornet Connect, the IT Help Desk, and Software Resources & Services, or SRS (the University System of Georgia's discount software service).

IT Help Desk

Information Technology (UITS) has a "HELP DESK" where you can call and ask questions about computer issues related to the SPSU network or services like email and Georgia VIEW D2L. The Help Desk number is: 678-915-HELP (4357); to visit the website go to

Hornet Connect

Hornet Connect gives you remote (off-campus) access to a variety of services and facilities. As an online student, you'll use Hornet Connect to access the Lawrence V. Johnson Library. You'll also use Hornet Connect for electronic storage and access to your student web account. It uses the same login as your email account. To access Hornet Connect please visit the webpage at

Discounted Software for Registered Students

As a student enrolled at SPSU, you're eligible to purchase discounted software through the University System of Georgia. This service called SRS or Software Resources & Services provides all students with dramatic discounts on standard software like Microsoft Office, Adobe products, and others. To take advantage of these products and services please visit the Software Resource and Services page at

The SPSU Bookstore and Buying Your Books

You don't have to come to campus to buy your 9XX section books. (eCore sections have a seperate process for purchasing books. Please see the Online Resource Guide for more information).

All books and merchandise may be purchased online. Provided for you below is a quick-link to the SPSU Bookstore:

To Order Books

On the left, approximately half way down the bookstore page, is a box entitled "Buy Your Textbooks Online TODAY!" The web page will walk you through the ordering process and delivery options.

If you do decide to buy your books someplace else; please make sure that you have the correct ISBN# for the book you are purchasing

Academic Calendar

To see the academic calendar for important dates and deadlines such as payment deadlines, holidays, and graduation, please visit the calendar webpage at

Career and Counseling Services

The Career and Counseling Center provides services which include; personal counseling and college success sessions (test anxiety, study habits, and choosing a career). The center also assists students with job search preparation, information on job opportunities and coordinates the co-op/internship programs.

To learn more about how Career Services can help you; please visit the webpage at

The ATTIC (Advising, Testing, Tutoring and International Center)

The ATTIC assists students in tutoring (Math, Science and English), testing (Math Assesment and special accommodations) and international student processing. The Center also serves students with disabilities. Students needing accommodations due to disability are required to self-identify by contacting the ATTIC.

To find out more information about the ATTIC please visit the webpage at

Get Registered


As a student, you're assigned a faculty advisor within your academic department. There is an Academic Advisor within your school who will help you with general issues.

Many degrees/certificates have a Program Coordinator or Program Director. All faculty have advising responsibilities. Contact your department to get the name and contact information for your faculty and academic advisors. Your advisors are here to help you plan your courses, give you career advice, and help you succeed at SPSU.

Many departments will place a "hold" on your record that will prevent you from registering for classes. Your advisors will remove the hold once you've communicated about your course selection and degree plan. Your advisors may, after you've discussed your plans, give you an "alternate PIN". This PIN is what you enter into Banner Web to gain access to register.

Start now and plan to contact your advisors well before registration for each new semester. Pre-planning with accurate information is critical to a successful degree plan and on-time graduation.

Preparing for Advising

Here are some things you can do to prepare for communications with your advisor:

Understand the General Structure of Your Degree (or Certificate)

As an online student at SPSU, you may be enrolled in a graduate or undergraduate degree or a certificate program. A certificate is a stand-alone block of courses focused on a particular competency. If you are in a certificate program, your home department will have detailed information about the courses you need to take.

If you are enrolled in an undergraduate degree program, you'll receive detailed flow-charts or checklists from your home department. These documents detail the particular requirements of your degree and provide you with the general structure of an undergraduate degree at SPSU and in the University System of Georgia.

A bachelor's degree requires a minimum of 120 credit hours, divided into two main categories: Core (or general education - 60 hours) requirements and major requirements. Both the core and the major requirements provide you with tools and knowledge that will serve you well in school, in the workplace, and throughout life.

If you are enrolled in a graduate degree or certificate your home department will provide you with flow-charts or check lists that include all requirements.

Using the Schedule of Classes (formerly the Dynamic Bulletin)

The Schedule of Classes is an online resource that will provide information about which classes are being taught in the upcoming term. You will find a quick-link to the Schedule of Classes in the Online Resource Guide. As an online student, you need to pay particular attention to two pieces of information in identifying courses: the section number and the CRN (Course Record Number).

A CRN is the unique 4-digit number given to every course. You will need it to register for your courses. When you're registering, grab a pen because you'll need to note your CRNs. Also be sure you write down the days and times each course meets. This will help you work out a schedule that makes sense for you and doesn't contain overlapping classes.

Use the Schedule of Classes to identify the sections of your courses offered online. There may be several sections of the same course offered in the same semester. All courses are listed with a CRN, subject designator, course number, section number, and course title. For instance:

When you are looking for a specific class, use the subject designator, course number, section number and the course title to find a specific class.

You need to pay special attention to the section number. Because you're an online student, you're interested in section numbers that start with a 9 or include a G.

  • 9XX: These sections are offered entirely online. You might see, for example 900 or 903. These courses are offered directly through SPSU. They will include your entire major or certificate courses and some core courses. You will register for them through Banner Web.
  • XXG: These sections are online courses offered through the eCore program. An example is 01G or 06G. eCore courses are taught through collaboration among University of Georgia System campuses. Before you may register for any eCore course you must complete an online eCore orientation. Once completed you may register yourself for eCore classes through Gerogia On My Line (GOML). You can find more information regarding eCore by visiting
  • 00X: Section numbers that start with one or more zeros are on-campus courses. For example: 001 or 012. Unless you want to take an on-campus course, it's unlikely you'll register for these sections.

How To Access the Schedule of Classes

Learn more about Advising by visiting the "Advising Homepage for Undergraduate Students" at

Banner Registration System - Banner Web:

What is Banner Web?

All of your information as a student is stored in Banner Webthis is name for the system that manages your records, registration and financial information. You can use Banner Web to:

  • Access your financial aid information
  • Add and drop classes (except eCore)
  • View grades
  • View and change personal information such as your phone number and address

Logging into Banner Web

You log into Banner by clicking on the "Banner Web" button located on the SPSU home page. To log in, you'll need your student ID and PIN.

  • Need your student ID number? Once you are on the Banner Web login page, you can use your Social Security Number to retrieve your student ID number.
  • Need your PIN number? Your default PIN is your birth date in the form MMDDYY. Once you log in with that, you'll immediately be required to change your PIN. Your new PIN needs to be exactly 6 digits (no alphabetic characters, please).

How To Register for Courses

Below is an example of a Banner login screen:

General Guidelines for Planning a Schedule

Based on your conversations with your advisor, make a list of the courses you should take in the coming term. Be sure you have discussed not only what you should take, but also how many courses you should take. It's important to balance your course load with work and family. Part-time students take up to 11 credit hours if you're an undergraduate and up to 6 credit hours if you're a graduate student; full-time students take 12-18 hours (undergraduate) and 8-12 hours (graduate). You may be required to work out a two-year plan with your advisor during your first semester. Looking ahead will help you plan for courses that are only offered in some terms or that have prerequisites.

Basic Banner Web Navigation and Registration

Once you login to Banner, it's easy to register for your courses. There are only six steps:

  1. Click on the Student Services and Financial Aid link
  2. Click on Registration link
  3. Click on Add / Drop Classes
  4. Select the current term from the drop-down menu
  5. Enter the CRNs you selected earlier. They go into the boxes near the bottom. You can fill multiple boxes at the same time with one CRN per box.
  6. Click on Submit Changes

See Screen shots below for each step:






Need Help? If you have questions or difficulties with the registration process, please contact the Registrar office by phone at 678-915-4188, or you can directly contact the department in which you are registering for classes. The link below will provide you with contact information for specific departments.

If you wish to register for eCore classes, please call Extended University at 678-915-3714

For registration problems with eCore, please call or email Cindy Knight, eCore Advisor, or, 678.915.4984 or 678.915.3714


"Add," "Drop," and "Withdraw" are terms you'll see often. You need to know the meaning of each.

  • You ADD classes when you build or revise your original schedule. You may only add classes until the Drop/Add deadline near the end of the first week of the term. If you ADD after you pay your tuition and fees, be sure you also pay the required amount for the additional course(s).
  • You DROP classes when you remove them from your schedule before the Drop/Add deadline (see academic calendar). You will not be charged for these courses, and they will not appear on your academic record.
  • After the Drop/Add deadline, you may withdraw from courses.
  • If you withdraw by the withdrawal deadline at the midpoint of the term, the course will remain on your academic record. Your grade will appear as a W and will not affect your grade point average; however it may affect your financial aid.

How do I verify enrollment or check my schedule?

To verify your enrollment and / or check your schedule you will need your Student ID and PIN.

Follow the instructions below to verify your enrollment and / or check your schedule.

  1. Open your Web Browser and go to
  2. Click on the Banner Web button on the left of the page
  3. Log onto Banner Web using your Student ID and PIN number
  4. Click on Student Services and Financial Aid Link.
  5. Click on Registration
  6. Select Student Detail Schedule
  7. Select a desired term
  8. Click Submit button

Need Help? Registration Problems please call or emailCindy Knight, eCore Advisor, or, 678.915.4984 or 678.915.3714

Follow the Money

Financial Aid

Financial Aid is here to help ensure that each student online or onsite can pay for school. College is expensive, but there are a number of scholarship, grants, and loan opportunities available to you. The Financial Aid Office can help you with your financial needs.

The SPSU Financial Aid web page has information on what's available to you for FAFSA, HOPE and more. To access more information for Financial Aid, go to

Tuition and Fees

Finding Out How Much You Owe

Again, you need to login to Banner Web. It's only two steps to see what you'll need to pay.

  • From the Main Menu Screen, click on Student Services and Financial Aid
  • Click on the Student Records link
  • Click on Account Summary by Term link

After clicking Submit you will be able to view your balance separated by term and charges.

See Screen shots below for each of the three steps:




How to Submit Payment

You can pay your fees online with a credit card or personal check

Credit Card (2.75% convenience fee):

  • MasterCard, Discover, or American Express are accepted. [Visa Credit or Debit cards are not accepted.]
  • You will need your credit card number, expiration date, and the 3-digit security number on the back of the card.

Personal Check (no convenience fee):

  • You will need to enter your routing number and account number found at the bottom of the check.

After logging into Banner Web making a payment on-line requires just a few steps:

  1. Click on Student Services and Financial Aid link
  2. Click on Registration link
  3. Select Method of payment by clicking on one of the following:
    1. 3.1 Pay by Credit Card (will take you to "Pay Path" web page)
    2. 3.2 Pay by Personal Check
      1. a. Select a term from the drop down box
      2. b. On the Web Check page enter your bank/check info

See Screen shots below regarding on-line payment:





3.2 (a)

3.2 (b)

Review the Registration and Fee Payment Schedule

Dates and deadlines for registration and fee payments are found on the academic calendar campus calendar. Registration at SPSU takes place in phases. There are three phases, with the third phase extending into the first week of classes for the term.

The earlier you register the more options you have. Registering early means courses are "open" space is still available for you to register. To get the courses you want, contact your advisor before registration starts and register in the earliest phase you can. Remember: as a new student, you must pay by the end of the Phase in which you registered. If you don't, you'll be dropped from your classes and have to start again. Only students with financial aid in place are not dropped. Financial aid status holds your schedule.

Below is an example of the screen on Banner that tells you the times you can register

Online Learning

How to be a Successful Online Learner

Your online degree or certificate program at SPSU is an opportunity for you to earn a quality academic credential. Being a successful student is the same for online courses and on-campus courses: you've got to do the work to earn the grades. Here are a few tips on how you can make your online experience both rewarding and engaging:

Be Prepared

Sometimes the ads on TV make online learning seem easy and carefree. Your studies at SPSU meet the requirements for a regionally accredited university. This means you're receiving the same material and workload as a student who comes to campus. Remember, the only real difference between you and a student in the classroom is the drive to campus.

Make a Schedule

Just like a student taking classes on campus, you need to manage your time by setting up a study schedule. Set aside regular blocks of time each week for your online class. It's a good idea to let friends and family know this is your time for school. When people see you're committed to your studies, they'll respect your time.

Do the GeorgiaVIEW Desire2Learn Tutorial

Online courses at SPSU are conducted using GeorgiaVIEW Desire2Learn or D2L, as it's more commonly called. Take the tutorial so you can learn about the features and functions associated with D2L. Getting this done early means you'll be able to start the semester effectively. More information about using D2L and its features is provided in the Online Resource Guide.

Log in Every Day

Check your SPSU email daily. Also go to your online course every day — even if it's just for a few minutes. Check the class email and look at the discussion threads. It's always a good idea to review the week's content more than once and make notes on your readings, assignments, and due dates.

Ask Questions

Online learning means you need to be asking questions. Email your instructor, post to a discussion prompt, or chat with your classmates. If something's not clear, it's up to you to ask.


Each online course is a small learning community. You'll be involved in discussion boards, group work, and other collaborative activities. Make sure you're ready to join in.

Write it Down

Online courses have regular assignments and deadlines just like campus courses. Get the key dates onto your calendar and give yourself plenty of time to complete the work.

Don't Get Behind

Whenever possible, work ahead of the schedule provided by your instructor. Don't get behind — catching up may be difficult.

Make Friends

Get to know people in your online class. Say "Hi" via email or chat. Having friends in the class will support you and help you stay committed to your studies. After 2 or 3 classes, you'll be surprised at how many friends you have.

Get Ready to Learn

Your online program can be just as enriching and rewarding as coming to campus. Make sure you get your books early, read all the assigned materials, and be ready to start the semester.

GeorgiaVIEW Desire2Learn

As mentioned earlier, at SPSU we use a Learning Management System (LMS) called GeorgiaVIEW Desire2Learn for online courses. That's a pretty long name so you'll usually hear it referred to as D2L. D2L is what you'll log into for each registered course. Once you're in D2L, you'll see the materials and activities the professor has developed. You'll see the other students in the class and you'll find out what you need to read and what assignments you'll complete each week.

D2L help is available:

Browser Checker

It is strongly recommended that check your browser settings prior to using GeorgiaVIEW Desire2Learn. The following video provides an overview of how to perform a browser check. The diagnostic information provided during your browser check will be useful if you request technical support through either the SPSU IT Helpdesk, D2L student support pages, or the D2L Online Support Center.


The Lawrence V. Johnson Library is your source for academic materials such as journals and research databases. As an online student at SPSU, you have the same access as onsite students but you don't have to leave home. Through your Hornet Connect remote access, you can browse the library's collection and download materials.

Articles that appear in journal titles purchased by Johnson Library will be available to you via your SPSU email account. These articles will be scanned as PDF files and sent as a high priority service.

To visit the Library home page go to:

Beyond the Johnson Library

GIL Express is a book lending service available to online students who live in Georgia. By using Hornet Connect remote access and your SPSU Student ID number, you can go through the SPSU library services to check out books from other academic libraries in the University System of Georgia (USG). Books may be picked up from and returned to any USG library.

If you want to go to a USG library near your home, you can. With a SPSU Student ID card, you will be able to visit, browse and borrow from any USG library.

SPSU Student ID (Hornet Card)

Every SPSU student is required to have and carry their Hornet Card with them at all times. This card is used as identification to access buildings and services on campus; it is also required for entrance to campus athletic and social events. Your Hornet Card is also valid ID for student discounts at venues throughout the greater Atlanta area. For online students, you may request a Hornet Card via e-mail.

In the e-mail, request your ID card and include your student ID number. You also need to indicate you're a Distance Learning Student. Your Hornet Card will be sent to the address we have on file for you with the University. In the place of your picture on your Hornet Card it will state "Request Photo ID.

If you are on our campus you are more than welcome to come to the Auxiliary Services Department to exchange that Hornet Card for one with your picture free of charge.

You can e-mail the Auxiliary Services Department at:

Course Materials

Faculty may have the library provide their course material through a service called eReserve. You can access eReserve material online through the library's main page with a password.

If you have reference questionssuch as how to search a database or find information on a specific topic you can contact the Library Reference/ASK Desk by Ref Chat or the toll-free telephone number 1-866-513-9516.

Proctored Exams

Many of your online courses will require you to take a "proctored exam". Proctored means the exam is supervised and monitored by an impartial individual. There are two ways to take a proctored exam:

  • Come to campus and take the exam at the time that your instructor designates.
  • Go to an approved "testing" site that will give you the exam and send it back to the professor.

At SPSU, we have proctored exam sites for our eCore (general education online courses) courses, and you can use the same sites for your other courses. You can also work with your instructor to use a library, or other educational institution that qualifies and agrees to proctor your exam. Please check with your individual instructors for their preferred method.

Find out more info on Proctored Exams by visiting

Academic Information

Academic Affairs

Academic Affairs houses all of the academic programs. The Academic Affairs division is headed by the Vice President for Academic Affairs (VPAA), Dr. Zvi Szafran. Under Academic Affairs are five academic schools and divisions.

The VPAA supervises five academic schools/divisions. These schools/divisions are divided into departments and/or programs that are managed by program directors, program coordinators or department chairs. Each department/division has an administrative assistant. Vice President Szafran, the deans, department chairs, program coordinators, program directors and administrative assistants are all interested in your success. Never hesitate to contact them with questions or concerns.

For more detailed information on Academic Affairs please visit:

Standards of Academic Conduct

SPSU considers academic conduct to be of utmost importance. Proper academic conduct means that the work you do for your classes is yours and yours alone. Students who take work from the Internet or from books and claim it as their own original submission are in violation of SPSU's academic conduct rules. Students who copy the work of a classmate and submit it as their own are also in violation of our academic conduct requirements. Even students who just forget to include citations are in violation of the rules.

If you violate the standards of academic conduct at SPSU, there can be serious consequences. You may fail more than an assignment. You may fail the course or be expelled from the university.

Below, you will find links to two documents you should read now and review periodically. The "Standards of Academic Conduct" document will help you understand how to properly use and credit source material. "An Example of Proper Writing from a Student Research Paper" provides more information about how to write a college-appropriate research paper and properly document your use of sources.

Honor Code

Southern Polytechnic State University has an Honor Code for both student and faculty. This Honor Code spells out in detail how you as a student promise to conduct yourself while here at SPSU.

As a member of the Southern Polytechnic State University community of scholars, I understand that my actions are not only a reflection on myself, but also a reflection on the University and the larger body of scholars of which it is a part. Acting unethically, no matter how minor the offense, will be detrimental to my academic progress and self-image. It will also adversely affect all students, faculty, staff, the reputation of this University, and the value of the degrees it awards. Whether on campus or online, I understand that it is not only my personal responsibility, but also a duty to the entire SPSU community that I act in a manner consistent with the highest level of academic integrity. Therefore, I promise that as a member of the Southern Polytechnic State University community, I will not participate in any form of academic misconduct. I also understand that it is my responsibility to hold others to these same standards by addressing actions that deviate from the University-wide commitment to working, living, and learning in an environment conducive to a quality education. Thus, I affirm and adopt this honor code of Southern Polytechnic State University.

Standards of Academic Conduct:

An Example of Proper Writing from a Student Research Paper:

In order to assist you in the proper citation of research and academic papers, we have created an example document that shows you how citations should be made. You can find this document at:

View Catalogs

To see the campus catalog for recent semesters please go to:

Individual Online Programs & Dept. Contacts

Below is a complete listing of all Online programs offered at SPSU and their respective contacts; separated by department.

Online Programs:

English Technical Communication & Media Arts (ETCMA) Contacts: Donna McPherson (Coordinator),, J333, 678-915-7333 & Dr. Mark Nunes (Dept Chair),, J333, 678-915-7209

  • Undergraduate Certificate in Technical Communication
  • Master of Science--Information & Instructional Design
  • Master of Science--in Information Design & Communication
  • Graduate Certificate in Technical Communication
  • Advanced Graduate Certificate in Visual Communication and Graph
  • Advanced Graduate Certificate in Instructional Design
  • Advanced Graduate Certificate in Content Development
  • Advanced Graduate Certificate in Communications Management

Information Technology (IT) Contacts: Dr. Svetlana Peltsverger(Coordinator),, J363, 678-915-7400 & Dr. Andy Wang(Dept Chair IT),, J393, 678-915-3718

For IT online orientation please visit

  • Bachelor's of Applied Science in Information Technology
  • Bachelor's of Science in Information Technology
  • Bachelor's of Science in Information Technology Web (WebBSIT)
  • Master's of Science in Information Technology
  • Graduate Certificate in Information Technology
  • Graduate Certificate in Information Technology Fundamentals

Industrial Engineering Technology (IET) Contact: Dr. Tom Ball (Dept Chair),, M110, 678-915-7162

  • Bachelor's of Applied Science in Manufacturing Operations
  • Master's in Quality Assurance
  • Graduate Certificate in Quality Assurance (Green Belt)

Computer Science and Software Engineering (CSwE) Contacts: Dr. Sheryl Duggins (Coordinator),, J365, 678-915-7401/ Orlando Karam (Coordinator),, J379, 678-915-5558 & Dr. Venu Dasigi (Dept Chair),, J371, 678-915-5559

  • Graduate Certificate in Software Engineering
  • Graduate Transition Certificate in Computer Science

Business Administration/Accounting (BA) Contacts: Dr. Sandra Vasa-Sideris (MBA Coordinator),, J328, 678-915-5328/ Dr. Donald Ariail (MSA Coordinator),, J387, 678-915-5341 & Dr. Ronnie Richardson (Dept Chair),, J378B, 678-915-5542

  • Graduate Transition Certificate for the MBA
  • Master's of Science in Accounting

School of Architecture, Civil Engineering Technology, and Construction Contacts: Dr. Khalid Siddiqi (Dept Chair),, H332, 678-915-7251

  • Undergraduate Certificate in Specialty Construction

Systems Engineering Contact: Dr. Renee Butler (Coordinator),, M119, 678-915-5414

  • Master's in Systems Engineering
  • Graduate Certificate in Systems Engineering
  • Advanced Graduate Certificate in Systems Engineering

Do the Paperwork

Listed below you will find links to important forms and documents that you may need while attending SPSU.

Petition to Faculty

  • "Petition to Faculty" form (for requesting; overload credit hours, withdraw completely/partially from school after deadline, receive ten-year credit, etc.)
  • "Petition to Faculty-Reinstatement" form (for requesting reinstatement to SPSU after suspension/dismissal)
  • Directions for filling out Petition to Faculty form:

Petition to Graduate

When you're ready to graduate, you have to complete the "Petition to Graduate" paperwork by the deadline on the academic calendar. Please pay careful attention to the posted deadlines; if you file this paperwork late, there is a late processing fee.

For info visit


Grade Appeal

If you believe you have received a grade in error, you have the right to appeal. Please see the "Grade Appeal" process at:

Course Substitution Form

When you and your advisor agree that you can take a course and use it to substitute for another course, you need to fill out a "Course Substitution Petition".


Transfer Credit Re-Evaluation Form

If you believe you did not receive the proper transfer credit, you need to fill out a form to have your transfer courses re-evaluated by the department where the course would reside


Get Connected

Listed below are links to important sites to help you stay connected.

SPSU e-Mail

Your SPSU email is provided by a service called Zimbra. Go to

How To Set Up Your Email Account

Other Student Organizations, Activities and Services

For a full listing and descriptions of student organizations please visit the webpage at:

Campus Directories